Legal overviewLog in with the Dexstart account that owns the subscription to cancel it.
Cancel contracts
Legal information for Dexstart. For questions about privacy, contracts or cancellation, contact info@dexsolutions.de.
Online cancellation
- If a Dexstart subscription was concluded online, it can be cancelled online here.
- Provider: Björn Peters, Dexsolutions, Münsterstraße 419, 45721 Haltern am See, Germany.
- Contact: info@dexsolutions.de
Cancellation details
- The form records account email, optional contract reference and requested cancellation date.
- Contract reference can be a PayPal transaction number, invoice number, subscription ID or order number.
- After submission, a reference number is generated and the request is stored traceably.
- A receipt confirmation is sent to the stated email address where available.
Cancellation date
- Users can choose the next possible date, the end of the term or a custom date.
- A custom date is stored as a requested date and applied only where legally and technically possible.
Payment provider
- Payments and subscription references are processed through PayPal where the user used PayPal.
- Contract assignment is based on account email, existing user accounts and optional PayPal, invoice, subscription or order references.
Privacy and proof
- Cancellation data is stored only as long as required for processing, proof, contract obligations and legal retention.
- Status changes, questions, confirmations, rejections and contract endings are logged.
Visibility
- This page is permanently linked in the footer and reachable through the legal pages.